Returns Policy
Would you like to return? If you are not satisfied with the product or it is damaged, please contact us. We always try to offer a suitable solution!
Return period of 14 days within the EU
If goods are shipped within the European Union, you have the right to cancel or return your order within 14 days. Items must be in the same condition as you received it, unopened, with labels and in their original packaging.
Business (B2B) or outside EU
There is no right of return, returns are not possible.
Only complete wallpaper orders can be returned, no loose or leftover rolls. Items must be returned in their original packaging and undamaged.
Parts of wallpaper orders
Due to colour baths, loose/remaining rolls cannot be returned.
Custom products
Wallpaper per M2 / cushions produced to customer specifications.
Production after order
Wallpapers from the brands: Coordonne, Farrow & Ball, GP&J Baker, House of Hackney, Iksel, Kelly Wearstler, Mind the Gap
Products on cut-off
Sold per meter (m1), panel or set.
Samples & visualisation
This is a service and therefore cannot be returned.
In doubt? Then please contact us!
The cost and risk of return are for the consumer. Consumers can use a carrier of their choice or deliver the order to our premises.
Upon receipt and inspection of items, a refund will be issued within 10 working days.
Notify us by e-mail, for quick and correct handling of the return we ask you to fill in the return form. Complete this return form and add it to the order.
Please inspect your products upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item. Then we can evaluate the problem and solve it for you.
If you have already processed more than one strip of the wallpaper, you can no longer claim a replacement.